Frequently Asked Questions
Everything you need to know about your artistic journey with Milan Art Store.
What is the estimated shipping time for my order?
Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by destination, usually ranging from 10-15 business days.
Do you offer international shipping?
Yes, we ship our premium art supplies worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
What is your return policy for art supplies?
We offer a 30-day return policy on all unused and unopened products in their original packaging. Please contact our support team to initiate a return authorization.
Are your paints and mediums professional grade?
Absolutely. We specialize in artist-quality materials, ensuring high pigment loads and archival standards that meet the needs of both professional artists and serious students.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.